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Plumbing emergencies can happen to anyone. Even though you have diligently maintained your plumbing fixtures and fittings, problems still occur.

Strat By Turning Off the Main Valve

For most plumbing emergency situations, the main problem is a water leak. First up you need to quickly get to where the main water valve is located and turn it off. Doing this, you will be able to stop the water supply coming to your building and lessen the quantity of water coming out of the leak.

Call Us For Help With


When you need an emergency plumber, we have plumbers on stand-by 24 hours a day, 7 days a week, 365 days a year.

Our team of dedicated professional plumbers, have fully stocked vehicles and the latest equipment at their disposal. Our plumbers receive the latest training in safety and plumbing and are ready to provide their knowledge to solve your plumbing problems.

Got a Plumbing Emergency?

Here is a rundown of tasks and also the times and if you should or might not need to ask the support of professionals to them:

Overflowing Toilet Tank

When you notice that the water continues to flow even in the event you have already flushed it. The problem is usually in the tank and you can just switch off the shut-off valve by yourself. To do that, you may repeatedly adjust the flapper and conduct several tests to see if the overflow stops. If the issue persists, you would need the support of a plumbing professional to adjust the float arm.

Clogged Drain

A blocked drain is a simple problem your plunger could resolve if the problem is not too severe. If the plunger is still unable to effectively remove the blockage you may also use chemical cleansers. For severe blockages however, you might need to ask the support of professionals for this to be effectively remedied.

Pipe Leaks

Leaking pipes are a common occurrence, especially if these are comparatively old. It is best to ask the help of professionals. The best thing you can do is to shut off the water heater and then call a professional that you trust.

Leaking Faucet

A leaking faucet is the result of pulling the fixture too hard. Over time, it is going to loosen and would lead to water leaking drop by drop. Although this is not entirely a significant plumbing crisis, leaks always supposed wasting water. You can opt to repair this problem yourself. With the help of a wrench, you can tighten the fixture if this can still function. You could also choose to replace it entirely.

Burst Pipes

Now, this is one of the biggest plumbing problems you will probably encounter. The first thing to do would be to turn off the main water source so it’s possible to prevent flooding in the home. The rest of the fixtures in your home ought to be turned off for the water to completely drain. Turn off appliances that come in contact with water in addition to the heating system of the house.

Water Heater Emergencies

Whether your water heater has extremely loud noises or water leaks, these emergency reactions will prove useful.

Standard operating procedures would be to turn off the electricity or gas. In many gas water heater units, twist the dial over the thermostat to off. For electric types, the circuit breaker lever should be off.

Next step is to shut down the water source of the water heater. If the water continues to flow, you need to turn off the main valve.

And if not done so yet, give us a call.

Extremely Hot Water

It is good to have a warm bath at the end of the day to unwind, but if you noticed that the water in the shower or taps is extremely hot then you’ve got a plumbing emergency. The reason behind scalding hot water is the water heater has overheated.

You can turn on the hot water faucets and showers to drain out all the hot water, but you will need to be certain you can safely do this. Also, before attempting this solution please turn off the water heater first.

Just for the record I wanted to say that I have been extremely happy with Dr.Drip Plumbers and the way they have carried out what has been at times a difficult and messy job, fixing a pipe under my unit and restoring everything back to normal. They have been very professional and personable throughout the whole process (and always cleaned up after being here). I would certainly recommend them for other body corporate plumbing jobs.

Regards, Jill

About Us &

What We Do

Your Neighbourhood Plumber Sydney Plumbers were established in 2000, and today is one of Sydney’s fastest growing and most reputable plumbing maintenance companies. We specialise in rapid response emergency plumbing maintenance. Your Neighbourhood Plumber’s head office is located in Mona Vale, however we provide a plumbing service to all areas of Sydney.

Owned and operated by Andrew Smith, Your Neighbourhood Plumber offers a complete 24 hour 7 day a week service. We have 8 centrally controlled, mobile work vehicles for immediate response. Each vehicle carries a comprehensive range of the latest technology and inventory to ensure most jobs can be completed on the spot, which is a great cost savings for our customers.

Your Neighbourhood Plumber has built and maintains a loyal customer base, which includes domestic, commercial, real estate, strata, government and corporate companies. We initially became established throughout the Northern Beaches in Sydney and quickly built a strong reputation based on our high level of service, commitment to our customers and our professional expertise. We have since grown into a well-recognised and ethical plumbing company that services the entire Sydney region.

On time, every time is our passion and driving force behind our business. But it’s not the only thing that makes us different. Your Neighbourhood Plumber has one of the strongest code of ethics and staff training systems in the business of plumbing.

Our employees are extremely valued and highly trained. All employees undertake a full security and background check before starting and undergo an intensive training schedule prior to starting work at Your Neighbourhood Plumber. We recognise that our professional plumbers are the face of our company and therefore take immense responsibility on how they represent us.

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